KUMMUNI Facility Support

Head of the department

Mathias Knöfler

Mondays to Fridays

8am to 4:30 pm

If you encounter any problems in your apartment, please use the form below to report them. In case of an emergency such as a fire, please contact 112 immediately.

If you experience severe water leakage or any other urgent issue after 4 pm, please refer to the emergency number provided at the main entrance of your building.

To submit a ticket, please login to your myKUMMUNI account. If you don't know how to create an account please check our Help Desk.


Our help desk is here to assist you with any questions you may have. We have worked diligently to provide answers to almost every question you might ask. Before reaching out to us, we encourage you to explore our help desk and see if you can find the information you need. This will help expedite the process and ensure you receive the assistance you require as fast as possible.

Compare listings