COVID policy/ From September 2023

Office Visit Regulations

1. An in-person visit is possible only in absolutely necessary cases
2. An in-person visit to our office is subject to prior appointment only
3. Filling in the application form for an in-person visit is mandatory
4. It is required to provide up-to-date Covid-19 tests (both for vaccinated and unvaccinated people) performed by the Test Center

Wearing a standard mask and plastic gloves is mandatory

1. In order to reduce the risk, we are unfortunately unable to cater to our guests
2. If the visitor has a companion, we are sorry but we cannot accept the companion
3. For concluding a contract or renewing a contract, all the necessary processes will be done by post until further notice

Rules for technician visits to the apartment

1. Our staff is required to have an up-to-date test performed under the supervision of KUMMUNI Supervisor 
2. Our staff is required to wear standard masks.
3. During the visit from our technicians/staff, it is mandatory for all tenants to wear a mask.
4. If gloves need to be removed, they are obliged to sanitize the touched surface immediately.
5. If one or more of the residents of the apartment have been infected with COVID-19 in less than 7 days, they are obliged to inform our staff at the time of requesting a technician.

Note: These obligations only apply to official KUMMUNI personnel. Contractors hired by KUMMUNI GmbH or the owner may not need to comply with these obligations. 

Last update: 18.09.2023