KUMMUNI Account & App 9 How Can I Create a New Account on KUMMUNI? How Can I Login To My Account on KUMMUNI.com? How Can I Login To My Account on myKUMMUNI App? How Can I reset My Password? How Can I Change My Password?
Applying For Apartments 12 How Can I apply For A Place on KUMMUNI.com? Where Should I Upload My Documents? What Documents Should I Provide? Can I Apply Offline for a KUMMUNI Apartment? Why Are Some Apartments in the Pictures Not Furnished?
Booking and Extension 18 What Is the Initial Lease Period with KUMMUNI? How long do I have to do my contract? Do you always provide whatever I choose? How much and when should I pay to book an apartment? When should I sign the rental contract?
Choosing The Furniture 6 Do you offer unfurnished apartments as well? How can I start choosing the furniture? How long takes to furnish my apartment? Can I request different furniture afterward? Can I add some pieces of furniture at my place?
Apartment Handover 10 How Can I Arrange My Move-in? Where Can I Sign My Rental Contract? Does KUMMUNI Use a Digital Handover Protocol? Can Someone Else Complete the Handover on My Behalf? Can I Move Out Without a Handover Protocol?
Financial & Accounting 10 How much is the security deposit? When do I receive my deposit back? Is my deposit safe? Can my deposit be used as the last rent? How deposit deduction is calculated?
Living in the Apartment 4 What Are The Guest and Visitor Policies For Private Apartments? Is Smoking Allowed in KUMMUNI Properties? Can I Have a Pet At My KUMMUNI Apartment? Why did I get a hygiene inspection notice?
Community Living 3 What Are House Rules in Private Apartments? What to Do If a Neighbor Dislikes the Smell of Your Food? Can I play instrument?
Energy and Utilities 6 What costs are included in my rent? How can I ask for Nebenkostenabrechnung? How can I update the meter readings? Is internet included in my rent Can I Install My Own Internet?
CoLiving & Flatmates 16 Can My Friends Come Over? What Are KUMMUNI’s House Rules in CoLiving Spaces? How Do We Split the Radio Tax in a CoLiving Space? What Is the Policy on Noise in CoLiving Spaces? What If My Roomate Is Not Cleaning?
Become a Landlord 3 How can I become a landlord of KUMMUNI? How can I make more rent from my apartment? Do I keep getting rent even if my apartment remains empty?
Customer Service 22 What To Do If You Lose Your Keys? How can I ask for support? How can I request a Facility Support? How To Request a Name Tag For Doorbell or Mailbox? What to Do If Your Intercom Is Not Working?
Tips For Living in Germany 28 German Rental Insurance (Hausratversicherung) Navigating German Supermarkets Public Transportation Etiquette in Germany How to Recycle Electronics Waste In Germany How to Handle Banking in Germany Without a Local ID
Tenant Legal Resources 5 Why Do I Receive Follow Up Emails from the KUMMUNI Team? How to Confirm the Identity of a KUMMUNI Representative Why KUMMUNI Is Not Extending My Lease? Can I sublet my apartment or room? Can I Terminate My Lease Earlier?