KUMMUNI Hygiene Standards
Maintaining good hygiene is crucial for everyone, and at KUMMUNI, it is a top priority. In fact, non-compliance with hygiene standards can result in the cancellation or non-renewal of a contract. This is especially important in our CoLiving spaces, where multiple individuals share common areas. Our housekeeping team ensures that the apartments and furniture are professionally cleaned, and we expect tenants to maintain a reasonable level of cleanliness during their rental period.
To further promote hygiene, we provide a care package to each tenant, which includes brand-new bedding, towels, and toiletries free of charge. We cannot stress enough the importance of maintaining a clean and healthy living environment for all tenants. It is not only a matter of personal hygiene but also a matter of respect for fellow tenants and the overall community.
At KUMMUNI, we take hygiene seriously and expect all tenants to do the same. By working together, we can create a safe and comfortable living space for everyone.
Hygiene of Mattresses
All of our mattresses have a thickness of 27 cm and are used by two different people. Before handing over an apartment or room to a new tenant, our facility department cleans and disinfects each mattress using a special vacuum cleaner. Additionally, we cover each mattress with a new and disinfected waterproof protective layer. Our facility department tests each mattress under UV light to ensure proper disinfection. Finally, your agent will re-test the mattress in your presence under UV light before handing over the apartment.
Hygiene of Carpets
Our apartments have a strict policy against walking with shoes on the carpets. This is to ensure that the carpets remain clean and hygienic for all tenants. Whenever a tenant moves out, the carpets are thoroughly cleaned with a vacuum cleaner and then washed to maintain their quality.
We also believe in sustainable living, so old carpets are not simply thrown away. Instead, we deliver them to a recycling company where they can be repurposed. This is our small contribution towards reducing waste and protecting the environment. We take pride in maintaining a clean and sustainable living environment for all our tenants. By adhering to our policy against walking with shoes on the carpets and recycling old carpets, we hope to provide a comfortable and responsible living experience.
Hygiene of Small Items
Our housekeeping department takes great care in ensuring that the smaller items in our facility are regularly replaced. This includes bath and toilet mats, trash cans, and kitchen towels. By doing so, we can prevent the build-up of bacteria and fungi, which can be harmful to our guests and staff.
Regularly changing these items is an important part of our overall cleaning and maintenance routine. Not only does it help to maintain a high level of hygiene, but it also ensures that our guests feel comfortable and confident in the cleanliness of our facility.
Hygiene of Sofas and Armchairs
When it comes to housekeeping, attention to detail is key. In our apartments, we make sure that every sofa and armchair is thoroughly vacuumed and disinfected before being handed over to a new tenant. This is to ensure that our tenants are able to move into a clean and hygienic living space.
In addition to the standard cleaning procedures, we also require all sofas and armchairs to pass a UV test. This test helps us to identify any hidden bacteria or germs that may be present on the surface of the furniture. By taking these extra precautions, we are able to provide our tenants with a safe and healthy living environment.
Do you offer weekly cleaning services?
At KUMMUNI, we do not currently offer cleaning services to our tenants. This is because we do not provide serviced apartments. However, we understand the importance of keeping a clean living space and have researched various cleaning companies that offer fair prices.
Do I need to pay for the Care Package?
KUMMUNI is pleased to offer a Care Package to all our tenants. The package includes brand new bedding and a set of towels. We believe that hygiene is of utmost importance and want to ensure that our tenants are comfortable in their new homes. Additionally, each new tenant will receive a Care Package that includes first use toiletries.
The Care Package is our way of showing our commitment to our tenants’ well-being. We understand that moving to a new place can be stressful, and we want to make the transition as smooth as possible. By providing new bedding and towels, we hope to alleviate some of the stress that comes with settling into a new home.
At KUMMUNI, we take pride in providing our tenants with the best possible living experience. We believe that the Care Package is just one small way that we can make a difference in the lives of our tenants. We hope that our tenants will appreciate this gesture and feel at home in their new apartments.
What if there is lack of hygiene because of my flatmate?
Hygiene is a crucial aspect of living in a CoLoving space in KUMMUNI. It is important that all residents maintain a clean and healthy living environment. If you are experiencing any issues with a flatmate regarding hygiene, it is recommended that you first try to have a conversation with them. This can often resolve the issue without any further action needed.
However, if talking to your flatmate does not work, you can reach out to our Community Manager and open a ticket. Our team is dedicated to ensuring that all residents are comfortable and happy in their living space. By reporting any hygiene issues, we can work together to maintain a high standard of cleanliness for everyone in the CoLoving community.
Remember, maintaining good hygiene is not just important for personal health, but also for the health and wellbeing of those around you. Let’s work together to keep our CoLoving spaces in KUMMUNI a clean and healthy environment for all residents.
How KUMMUNI would maintain hygiene in CoLiving Spaces?
Our Community department and Housekeeping department collaborate to ensure that our CoLiving spaces maintain acceptable hygiene standards. Regular visits are arranged with our tenants to monitor and control the cleanliness of the space. During these visits, our company representative follows a protocol to assess the hygiene levels and address any issues that may arise.
What if the apartment is not clean enough during the visit?
As a reminder, our representative will conduct regular visits to check the hygiene level of the common living area. Any issues found will be documented and a deadline to clean will be sent through our system.
It is important to note that failure to meet the deadline will result in KUMMUNI sending housekeeping services. Please be aware that tenants will be charged per hour for this service.
We appreciate your cooperation in maintaining a clean and comfortable living environment for all tenants.
What if the apartment is not clean enough during move-out protocol?
At KUMMUNI, we take move-in and move-out processes seriously. Our agents are trained to take detailed notes during these handovers, and everything is documented via digital protocol on our database. This ensures that there is a clear record of the condition of the property before and after the tenancy.
However, if our agent reports a lack of hygiene during the handing over of the property back to KUMMUNI, the tenant will be charged for cleaning services per hour. This amount will be deducted from the deposit, which may also delay the transfer of the deposit as our department needs to calculate the cost. We believe that this policy is fair and necessary to maintain the quality of our properties for future tenants.
We understand that moving can be a stressful process, but we hope that our commitment to thorough documentation and cleanliness standards will give our tenants peace of mind. At KUMMUNI, we strive to provide a high-quality living experience for all of our tenants.
Care Package
Maintaining good hygiene is crucial, whether you live in a CoLiving space or a private apartment. To ensure that our tenants have a clean and healthy living environment, we provide each new tenant with a Care Package. This package includes a duvet, pillows, duvet cover, pillow cover, bedsheets, and a set of towels. Additionally, we provide a complete set of toiletries, including paper towels, toothbrushes, toothpaste, toilet paper, and disinfectants.
We understand the importance of cleanliness and hygiene, especially during these times. By providing these essential items, we aim to make the move-in process as stress-free as possible for our tenants. The Care Package is provided at no extra cost, as we believe that everyone deserves a clean and comfortable living space.
Maintaining good hygiene is crucial for our health and well-being. At our CoLiving space and also our apartments, we take hygiene seriously and provide our tenants with a Care Package that includes essential items to ensure a clean and healthy living environment. We hope that our efforts contribute to a better living experience for our tenants.
