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Welcome to KUMMUNI Help Desk

KUMMUNI Account & App

9
  • How Can I Create a New Account on KUMMUNI?
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Applying For Apartments

12
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  • What Documents Should I Provide?
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  • FB Marketplace
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Choosing The Furniture

6
  • Do you offer unfurnished apartments as well?
  • How can I start choosing the furniture?
  • How long takes to furnish my apartment?
  • Can I request different furniture afterward?
  • Can I add some pieces of furniture at my place?
  • Do you provide duvet, pillows, towels and etc?

Booking and Extension

19
  • What Perks Do I Get with My Apartment?
  • What Is the Initial Lease Period with KUMMUNI?
  • How long do I have to do my contract?
  • Do you always provide whatever I choose?
  • How much and when should I pay to book an apartment?
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  • My extension will be expired soon. What now?
  • Basic terms of lease extension
  • How can I ask for an extension?
  • Will KUMMUNI Increase My Rent Upon Extension?
  • Can I request an extension offline?
  • What is the duration of lease extension?
  • Will you furnish the property before signing the contract?
  • I have over due rents. Can I get my extension?
  • Why do you need to visit the apartment before extending my contract?
  • How Can I Relocate to Another Apartment with KUMMUNI?

Apartment Handover

10
  • How Can I Arrange My Move-in?
  • Where Can I Sign My Rental Contract?
  • Does KUMMUNI Use a Digital Handover Protocol?
  • Can Someone Else Complete the Handover on My Behalf?
  • Can I Move Out Without a Handover Protocol?
  • How Do I Receive My Keys from KUMMUNI?
  • What to Expect During the Move-Out Handover Protocol
  • How Should I Arrange My Move-In Appointment?
  • Can I Move Into My Place Before the Contract Starts?
  • Can I Move Into My Place After the Contract Starts?

Financial & Accounting

10
  • How much is the security deposit?
  • When do I receive my deposit back?
  • Is my deposit safe?
  • Can my deposit be used as the last rent?
  • How deposit deduction is calculated?
  • Do I need to pay for the repairs?
  • My last rent was booked twice. What’s next?
  • What If I Cannot Pay My Rent on Time?
  • Why did I receive an additional bill?
  • Why I haven’t received my deposit yet?

Living in the Apartment

4
  • What Are The Guest and Visitor Policies For Private Apartments?
  • Is Smoking Allowed in KUMMUNI Properties?
  • Can I Have a Pet At My KUMMUNI Apartment?
  • Why did I get a hygiene inspection notice?

Community Living

21
  • What Are House Rules in Private Apartments?
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    • How Should You Use Smoking Lounges?
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    • Living peacefully with flatmates in a CoLiving
    • How to prevent and handle COVID in CoLiving
    • What to Expect When Living in a CoLiving Space?
    • How To Respect Personal Space in CoLiving?
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    • How To Manage Conflicts in a CoLiving Space?

Energy and Utilities

6
  • What costs are included in my rent?
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  • How can I update the meter readings?
  • Is internet included in my rent
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Become a Landlord

3
  • How can I become a landlord of KUMMUNI?
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Customer Service

22
  • What To Do If You Lose Your Keys?
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Tips For Living in Germany

28
  • German Rental Insurance (Hausratversicherung)
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Tenant Legal Resources

5
  • Why Do I Receive Follow Up Emails from the KUMMUNI Team?
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  • Can I Have a Pet At My KUMMUNI Apartment?
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Can I Have a Pet At My KUMMUNI Apartment?

1 min read

KUMMUNI logo mark helpdesk 1 |

At KUMMUNI, we recognize that pets bring immense joy and companionship to many people’s lives. However, due to the specific nature of our properties, whether it’s a CoLiving space or a private apartment, we have established a strict no-pet policy. This decision ensures that all tenants can enjoy a clean, well-maintained, and allergy-free environment, which is particularly important in shared and fully furnished living spaces.

Why Pets Are Not Allowed #

There are several reasons why we have implemented this no-pet policy across all KUMMUNI properties, including both CoLiving spaces and private apartments:

  1. Protection of Furnished Spaces:
    All KUMMUNI properties are fully furnished with carefully selected items designed to enhance the living experience of our tenants. Pets, while loving and adorable, can cause wear and tear or even damage to furniture, flooring, and other fixtures. This could lead to costly repairs and replacements, disrupting the quality of the living environment for current and future tenants.
  2. Hygiene and Cleanliness:
    Maintaining a high standard of cleanliness is a top priority at KUMMUNI. Pets can introduce allergens, odors, and messes that may not align with the hygienic standards we strive to uphold. Even with the best care, pets can shed hair, track in dirt, or have accidents, all of which can impact the cleanliness and comfort of the space.
  3. Consideration for Other Tenants:
    In both CoLiving and private apartments, it’s important to consider the well-being of all tenants. Some tenants may have allergies or phobias related to animals, and the presence of a pet could negatively impact their living experience. Our goal is to provide a peaceful and welcoming environment for everyone, and allowing pets could compromise this objective.

Consequences of Violating the No-Pet Policy #

Bringing a pet into a KUMMUNI property is a serious violation of our rental agreement and can lead to significant consequences:

  1. Immediate Termination of Tenancy:
    If a tenant is found to be keeping a pet in their KUMMUNI apartment, this can result in the immediate termination of their tenancy. The notice period for such termination may be very short, as outlined in our rental agreements.
  2. Liability for Damages:
    Tenants who violate the no-pet policy will be held financially responsible for any damage caused by the pet. This includes, but is not limited to, damage to furniture, floors, walls, and any other part of the property. Additionally, tenants will be required to cover the cost of professional cleaning services to restore the apartment to its original condition.
  3. Potential Additional Costs:
    In addition to the immediate costs associated with damage and cleaning, tenants may also face additional charges if the presence of a pet leads to a longer vacancy period for the apartment due to necessary repairs and cleaning.
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Updated on August 16, 2024
Is Smoking Allowed in KUMMUNI Properties?Why did I get a hygiene inspection notice?
Table of Contents
  • Why Pets Are Not Allowed
  • Consequences of Violating the No-Pet Policy
What You See, Is What You Gonna Get!
KUMMUNI

At KUMMUMI, we take pride in ensuring the accuracy of our listings. However, if you do happen to find any major differences, we are more than willing to refund you with the admin fee, first rent, and deposit immediately. Additionally, you have the option to sign the contract either at our office or right before the handover at the apartment itself.

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