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Handling Doorbell Issues (Apartment Door) #

If the doorbell for your apartment door isn’t working, it’s important to address the issue promptly to ensure you don’t miss any visitors or deliveries. Here’s what you should do:

1. Check for Power Issues:
   • Power Supply: Start by ensuring that the doorbell is properly connected to its power source. If it’s battery-operated, check whether the batteries need to be replaced.
   • Circuit Breaker: Check your apartment’s circuit breaker to see if a fuse has tripped. A tripped fuse could be the reason the doorbell has stopped working.
2. Test the Doorbell:
   • Physical Inspection: Press the doorbell button to see if it’s functioning properly. Sometimes the issue might be as simple as the button being stuck or unresponsive due to wear and tear.
3. Report the Issue:
   • If the doorbell is still not working after these checks, it’s time to report the problem through the myKUMMUNI app:
     • Open the myKUMMUNI App: Log in to the app on your device.
     • Select the Facility Department: Navigate to the facility department.
     • Select “Doorbell Issue”: Choose the option that relates to doorbell problems.
     • Provide Necessary Details: Include relevant information, such as whether you’ve already checked the power or replaced the batteries.
     • Submit Your Ticket: Submit the ticket so our facility team can investigate and resolve the issue as quickly as possible.

To learn more about how to open a facility ticket please click here.