You can receive your deposit back only after leaving the property. To request a deposit return, you must submit a ticket through the KUMMUNI Support Center. This can be done on our website or through our app. Once there,
- navigate to the Finance department,
- select the option “I’m no longer a tenant,”
- and then choose the option for deposit return.
When submitting your request, it is crucial to thoroughly review your banking details, specifically your IBAN. Mistakes in this information could result in our finance and accounting department transferring your deposit to the wrong account. It is important to note that if this occurs due to your error, we cannot be held liable or responsible.
If you would like to learn how to learn more about the status of your previous request regarding the return of your deposit, please click here.