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My application was approved. What now?
If your application has been approved, we strongly advise you to complete your inquiry by choosing the furniture. As long…
How long do I have to do my contract?
From the time you receive the approval email, you have 48 hours to book the apartment. That means you need to…
How can I start choosing the furniture?
If you have applied for a property where the Choose Your Style program is available, you will be provided with…
Will you furnish the property before signing the contract?
Unfortunately, we are not able to customize a property before receiving the first rent and signed papers. Only applying for…
How long takes to furnish my apartment?
If you have applied for the “Choose Your Style” program it will take a maximum of 14 working days from…
Can I request different furniture afterward?
No! Once you submit the list of your desired furniture, you will not be able to change/ edit your inquiry.
Do you always provide whatever I choose?
Although we would love to, sometimes some of the items might not be available in stock. In that case, our…
How much and when should I pay to book an apartment?
You have only 48 hours from receiving the approval to transfer the first rent. In case you fail to do…
When should I sign the rental contract?
Once the financial supervisors inform your agent about the payment, the agent will start preparing your contract. If you have…
When the deposit should be paid?
The deposit must be paid before moving in, to our deposit account. You can pay it at the same time…
What are the payment methods?
We offer three different payment methods: Online via Strip Bank wire SEPA Mandate Online payments: Our online payment services offer…
Do you accept cash?
Not at all! We do not accept cash either for the monthly rent, or the security deposit. We offer wire…
