Accidents happen, but understanding your responsibilities regarding property damage can make the situation much easier to handle. At KUMMUNI, we believe in clear communication and fair processes to ensure a positive tenant experience.

When You Are Not Responsible for Damages #

You are not required to pay for damages that were not caused by you. Normal wear and tear, such as minor scuffs on walls or natural aging of furniture, is expected and does not lead to deductions or charges. Additionally, if an issue arises that was due to a pre-existing condition or occurred through no fault of your own, you are not responsible for covering the costs.

When You Are Responsible for Damages #

If the damage to the property was caused by you or your guests, you are responsible for covering all associated costs. This includes the cost of repairing or replacing the damaged item, as well as any additional expenses related to labor, logistics, and disposal. For instance, if you accidentally break a window, the associated costs might include:

• Glass replacement.
• Labor charges for installation.
• Disposal of broken materials.

To demonstrate goodwill and minimize costs, it is essential to inform KUMMUNI as soon as the damage occurs. Prompt reporting allows us to assess the situation early and potentially reduce the overall expense. Addressing the damage proactively can also reflect positively on your tenancy record.

The Importance of Goodwill #

Reporting damages promptly is not only a responsible action but also a demonstration of goodwill. When you notify us immediately:

• We can arrange for cost-effective solutions.
• The situation can be resolved without waiting until the move-out inspection.

For example, if you spill a large amount of water on a wooden floor, informing us right away may prevent further damage and save significant repair costs. Waiting until the damage is discovered during the move-out process could result in higher expenses, as we would have to factor in all associated costs without the benefit of early intervention.

Why Liability Insurance Matters #

Having liability insurance can make managing accidental damages much easier. It ensures that:

• The costs for accidental damages are covered without major financial strain.
• You avoid losing your deposit entirely over unforeseen incidents.

Make sure to contact your insurance provider immediately after reporting the damage to us. They can help guide you through the claims process, ensuring that the issue is resolved smoothly.

Examples of Common Damage Scenarios #

Here are a few examples to help clarify how damages are handled:

• Minor Scratches on Walls: Considered normal wear and tear; no cost to the tenant.
• Broken Kitchen Appliance Due to Misuse: Cost of replacement and installation is charged to the tenant.
• Personal Items Left Behind: If items such as old furniture or electronics are abandoned, charges will include:
  • Labor for removal.
  • Logistics and transport costs.
  • Recycling or disposal fees. For instance, leaving a printer behind could result in charges of approximately €150, whereas recycling it yourself might only cost a few euros.

Avoiding Disputes #

To avoid misunderstandings or disputes about damages:

1. Take Photos: Document the property’s condition during move-in and move-out.
2. Communicate Promptly: Notify us of any damage or maintenance needs as soon as possible.
3. Follow Your Rental Agreement: Ensure you understand and adhere to the terms outlined in your contract.