Arranging your move-in appointment with KUMMUNI is a straightforward process, whether you booked your apartment through KUMMUNI.com or a third-party platform. Here’s how it works:

Step 1: Receive the Move-In Link #

After booking your apartment, you will receive a link via email. This link allows you to offer your preferred hours for the move-in appointment. While we cannot guarantee that the appointment will be scheduled at the exact time you request, we will do our best to accommodate your availability.

Step 2: Confirmation of Appointment #

Once an agent is assigned to handle your move-in, you will receive a confirmation email from our system. This email will include important details such as:

• The address of your new apartment.
• The name of your assigned agent.
• The confirmed date and time for your move-in appointment.

Please be sure to check your spam or junk folder, as sometimes these emails may be filtered there.

Step 3: Be Punctual #

It is crucial to be on time for your move-in appointment. Due to the high volume of move-in and move-out appointments our agents handle each day, they cannot wait long if you are late. Additionally, conducting the move-in protocol is a detailed and time-consuming process, so punctuality is essential to ensure everything goes smoothly.

Step 4: Rearranging the Appointment #

If you miss your scheduled appointment or are late, rescheduling a new appointment may incur additional costs. Therefore, it is in your best interest to be present and ready at the scheduled time to avoid any unnecessary fees or delays.