Legally speaking, the landlord can hold the security deposit for up to 6 months. However, if specific conditions are met, the deposit will usually be returned sooner. Here’s a breakdown of the policy:

• If you have returned the property in good order.
• You did not receive any Mahnung (reminder notice) or Abmahnung (warning) during your tenancy.
• You have no overdue rent.
• You do not have a Nachzahlung (over-consumption).

If all these conditions are fulfilled, your deposit will be returned to your bank account within 2 months* after submitting the request for its return.

* Updated Terms (Effective November 2024):

• The minimum period for returning the deposit has increased from 2 months to 3 months.
  • This change ensures all calculations, such as utility consumption and necessary reconciliations, are completed accurately.
• This updated policy applies to rentals with a maximum stay of 11 months.
• For tenants extending their contracts and staying longer than 12 months:
  • By extending, tenants agree that KUMMUNI may hold the deposit for up to 6 months.
  • This is to ensure there are no over-consumption charges or unresolved issues.

Important Notes:

• We understand that waiting for a deposit return can be stressful, but please know we strive to handle all returns fairly and transparently.
• Attempts to influence deposit returns through threats or negative public reviews will not alter our policies.
• Our aim is to protect the rights of our tenants and maintain the financial integrity of our housing services, ensuring that all calculations are thorough and legally compliant.